The turn around time for processing orders varies depending upon the volume of orders that are being processed and can increase during new product releases, immediately after collaboration launches (PPU/HHC), during brand launches or following vacation shut downs. During the COVID-19 outbreak, the turn around time is likely to vary a lot, but I will do my best to post the expected times below.

All postal delivery services are getting back to normal, but still fluctuate a lot.  Please be aware that your package may take longer than you are used to, to be delivered. It's not uncommon for packages going to the US to take more than two weeks. All packages are shipped with tracking, so you will be able to check on the progress.

  

CURRENT TURN-AROUND TIME: ESTIMATED AT 10-15 BUSINESS DAYS* (Business days are Monday-Friday, excluding holidays)

This is my best estimate, and is subject to change.
Check below to see exactly where your order is in our shipping queue.

• Updated June 30, 2022
• TaT excludes pre-orders, closures, vacations, weekends, and holidays.
• Next Canadian holiday/vacation: I will be away from the shop for the better part of July and early August for vacation, and Polish & Beauty Expo in Chicago. Please see the estimated shipping times below. Between regular pre-orders, PPU Rewind, Polish & Beauty Expo, and my personal vacations, I have done my best to estimate a shipping schedule for orders placed from late June through the end of July and early August, and that will likely be adjusted as things unfold.

 

CURRENT PRE-ORDERS SHIPPING STATUS'

Most pre-orders will have an estimated turnaround time of approximately 4-6 weeks. This will fluctuate depending on the vendors ability to fulfill the orders, plus shipping time and customs clearance. Statuses will be updated as we receive updates.

• Nailed It Howl’s Moving Castle.
  
• Received at Girly Bits.
• Shipping has begun.

• Cuticula Sparkle Wherever You Go.
• Received at Girly Bits.
• Shipping has begun.

• Bee’s Knees Tiny Tina’s Wonderland.
• Received Girly Bits.
• Shipping has begun. These will likely take until the third week of July to complete.

• Ethereal Raindrops & Coffee Shops.
• Awaiting shipment from Ethereal to Girly Bits.
• Orders are expected to begin shipping at the end of July.

• Ethereal Monarch collection, plus select ‘2.0’ polishes.
• Awaiting shipment from Ethereal to Girly Bits.
• Orders are expected to begin shipping at the end of July.

• Bee’s Knees Saga collection.
• Awaiting shipment from BKL to Girly Bits.
• Orders are expected to begin shipping around the middle of August.

 

 

CURRENT OPEN & UPCOMING PRE-ORDERS

https://www.girlybitscosmetics.com/pre-orders/

Polish Pickup REWIND; Hosted at Girly Bits July 1 - July 19. *these orders are expected to begin shipping approximately Aug 15.

 

NEW & UPCOMING LAUNCHES (NOT PRE-ORDERS)

See all the newest products on SHOP ALL page here https://www.girlybitscosmetics.com/shop-all/

2pc Mystery Bag with proceeds going to Trans Wellness Ontario. Available now, and ready to ship.

**I am away from the shop for much of July, so I have ordered all of the collections listed below, and they will be launching in August. They will be in stock and ready to ship. Not a pre-order.

LUMEN Macaron collection. Launch date TBD

Nailed it Crushed Quartz. Launch date TBD

Nailed it Sun-Kissed Summer. Launch date TBD

Rogue Summer Storms. Launch date TBD

 

RESTOCKING:

We list the overstock from pre-orders 1-2 x a month.

See the Restock page here https://www.girlybitscosmetics.com/restocked/ 

 

RECURRING MONTHLY COLLAB PRE-ORDERS:

Polish Pickup: Pre-order July 1-4  at PPU. Exclusively at https://polishpickup.com

Hella Handmade Creations: Pre-order July 14 - 21. Exclusively at https://hellahandmadecreations.com/  

 

Most pre-orders will have an estimated turnaround time of approximately 4-6 weeks. This will fluctuate depending on the vendors ability to fulfill the orders, plus shipping time and customs clearance. Statuses will be updated as we receive updates.

Where is your order in our shipping queue?

** please note the delayed shipping schedule for July & August. I am travelling most of July, and into the first part of August. I have done my best to estimate the turn-around time based on the amount of orders I expect to receive, and the days that I will be in the shop. I will update the expected shipping dates as it unfolds.

Orders placed on or before June 10 have been processed for shipping. 

Orders placed June 6 - June 12 are expected to be processed for shipping by the end of the day June 24.

Orders placed June 13 - June 19 are estimated to be partially processed for shipping by the end of the day June 30. **Anything not shipped by June 30 will be shipped when I return from my vacation July 12.

Orders placed June 20 - June 26 are estimated to be processed for shipping by July 20.

Orders placed June 27 - July 3 are estimated to be partially processed for shipping by July 25, and the remainder will be shipped when I return from vacation on Aug 12.

Orders placed July 4 - July 10 are estimated to be processed for shipping by Aug 16.

Orders placed July 11 - July 17 are expected to be processed for shipping by Aug 22.

Orders placed July 18 - July 24  are expected to be processed for shipping by Aug 26.

Orders placed July 25 - July 31 are expected to be processed for shipping by Aug 31. * Orders not shipped by Aug 31 will be shipped after the Labour Day holiday weekend.

Orders placed Aug 1 - Aug 7 are expected to be processed for shipping by Sep 6.

 

COMBINED SHIPPING AVAILABLE IN MOST CASES IF REQUESTED

• If you place multiple orders you can request that I combine them for shipping. Check your order confirmation email for a code you can use to remove the shipping fee from new orders that are to be combined with existing open orders.

• Please leave a note in your new order requesting combined shipping.

• Combined multiple orders will receive a refund for any shipping overages paid when the package is processed for shipping.

 

PRE-ORDERS

• Orders containing a pre-order item will be held for shipping until the release date of the pre-ordered item.

• If there are products in the order that are not pre-order items they will be set aside and shipped at the same time as the pre-ordered item.

• We cannot split the order for shipping without charging separate shipping charges for each parcel that is mailed.

• We can combine new orders with previously placed pre-orders if requested.

• Pre-orders can have a long turn-around-time, especially if the brand is international and the product has to clear customs.

 

 

If you have not received a shipping notification email from us, please check your inbox (or spam/junk folder). Alternately, you can always LOGIN TO YOUR GIRLY BITS ACCOUNT to check the status of your order.

 

OTHER TURN-AROUND TIME INFORMATION:

The total time that it will take for your package to reach you is turn-around time plus shipping time.

We cannot guarantee a parcel will arrive on or before a specific date.

You can check the status of your order by signing in to your ACCOUNT.

You will receive a shipping notification email once your parcel has shipped. Please ensure that Girly Bits Cosmetics is added to your safe sender list so that you do not miss your notification.

If you have any questions or concerns about an outstanding order please do not hesitate to CONTACT US and we would be more than happy to help!

 

Pandemic Protocol

 

To our dear friends and customers,

During this unprecedented time of uncertainty due to the COVID-19 outbreak, I wanted to let you know how we are responding to the situation here at Girly Bits. 

• Sanitation and disinfection measures in both the workshop and our home, have increased significantly and you can rest assured that we are taking every precaution possible.
• Our family of two adults have been practicing strict social distancing since March 10th 2020.
• I will have reduced dispatch days to twice weekly (possibly even once weekly) instead of daily, to limit exposure to our postal workers. Packing of orders will continue here in the shop 5 days a week (M-F) **because of this, you may receive a notification that your order has been processed for shipping, but your package may not be picked up here for several days after that.
• At this time we don't expect there to be a huge impact on our ability to fulfill and ship orders with in North America, with the exception of much longer than usual delivery times for international packages (including the US) but I will continue to monitor the situation and keep you informed of any significant changes. 
• There have been some new restrictions put in place regarding shipping to certain countries over-seas due to Covid-19. If you place an order and it is not able to be shipped, I will contact you to see if you want me to hold it, or if you would prefer a refund. If you would prefer your over-seas order be held regardless, please leave a note in your order and email me so we can arrange that.
• If you have any concerns, please feel free to reach out to me by email, at [email protected] or using the contact form on the web site.

 

The safety, well-being, and health of our customers and our family is of utmost importance to me. I hope that you and your loved ones are managing well during this unsettling time. If there is anything I can do to help you, please reach out via email. Once again, I thank you for being with us, and supporting our little business. Together, we can do this.

 

Much love,

Pam

 

Thank you for your continued support!
~The Girly Bits Team